Privacy Policy
Last updated: April 16, 2026
At IWild, we are committed to protecting your privacy in accordance with the Privacy Act 1988 and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.
Information We Collect
We collect personal information such as your name, email address, date of birth, phone number, and payment details when you register an account, make deposits, or participate in gaming activities. We also gather usage data including IP address, browser type, device information, and gaming history to enhance our services. This information is collected fairly and lawfully, only as reasonably necessary for our functions and activities under the APPs. Sensitive information, such as financial details, is collected with your consent where required.
How We Use Your Information
We use your personal information to provide and manage your account, process transactions, verify identity, and deliver personalised gaming experiences. It also enables us to improve our services, conduct analytics, prevent fraud, and comply with legal obligations under Australian laws including anti-money laundering requirements. We may use data for direct marketing with your consent, and to ensure our platform operates securely and efficiently in line with the APPs.
Information Sharing
We share personal information only with trusted service providers, such as payment processors and hosting services, under strict confidentiality agreements compliant with the APPs. Disclosure occurs if required by law, for regulatory compliance, or to protect our rights. We do not sell your data to third parties.
Data Security
We implement robust security measures including encryption, firewalls, secure servers, and access controls to protect your personal information from unauthorised access, loss, or misuse. Regular security audits and staff training ensure ongoing compliance with APP 11 on data security. In the event of a data breach, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) as required by law.
Your Rights
Under the Australian Privacy Principles, you have the right to access, correct, or delete your personal information held by us, subject to legal exceptions. You may request details on how we collect and use your data, opt out of direct marketing, or lodge a complaint with us or the OAIC if you believe your privacy has been breached. We will respond to such requests promptly and transparently.
Cookies and Tracking
We use cookies and similar tracking technologies to analyse site usage, personalise content, and detect fraud, in compliance with the Privacy Act 1988. You can manage cookie preferences through your browser settings. Our cookie policy provides further details on types used and opt-out options.
Contact Us
For privacy concerns or to exercise your rights, please contact our Privacy Officer. We aim to resolve issues promptly in line with APP requirements.
[email protected]